Welcome to Imoth Insurance Brokers. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application
2. Information We Collect
We may collect the following types of information through our mobile app:
- • Personal Data: Includes your name, ID number, email address, phone number, password, and KRA PIN. This information is provided when you register or interact with our services.
- • Aggregated Data: We may collect aggregated statistical data that does not personally identify you but helps us improve our services.
- • Device Access: We may request access to your device’s storage, camera, and location (if required for service functionality). These permissions can be managed in your device settings.
- • Device Data: Information about your device, such as its IP address, model, manufacturer, operating system version, location, phone number, and country.
- • Usage Data:Information about how you interact with our mobile application, including pages visited and transaction history.
- • Payment Data:Mobile number used for payments (collected through STK push); we do not store full financial details.
- • Insurance Data: Client insurance history, quotations, claims, and policy details.
3. How We Use Your Information
We use your information for the following purposes:
- • To manage your account and authenticate users
- • To process insurance quotations, policies, and claims.
- • To maintain and enhance our services (including security, troubleshooting, and system updates).
- • To contact you with updates, promotional information, and customer support responses.
- • To monitor and prevent unauthorized access or fraudulent activity.
- • To use data analytics for improving customer experience.
We use tracking technologies like cookies and web beacons to enhance functionality and collect analytics data. You can disable cookies in your browser settings, but this may affect service availability.
5. Sharing Your Information
We do not sell your personal information. However, we may share it with:
- • Service Providers: Third-party vendors such as payment processors and insurance authorities (e.g., Association of Kenya Insurers - AKI).
- • Legal and Safety Requirements:If required by law, regulation, or to protect our rights and security.
- • Business Transfers:If our company is merged, acquired, or undergoes restructuring.
- • Marketing and Analytics:We may share anonymized data with third parties for analytics and service improvement.
We employ administrative, technical, and physical security measures to protect your personal data. However, no system is entirely secure, and we cannot guarantee complete protection against unauthorized access.
7. Your Rights and Choices
You have the right to:
- • Access, update, or delete your personal data within the app.
- • Restrict or object to certain types of data processing.
- • Opt out of marketing communications.
To exercise your rights, contact us at
insurance@imoth.co.ke.
We retain personal data only for as long as necessary to fulfil its intended purposes, comply with legal obligations, and ensure service functionality. Data may be anonymized and retained for research or analytics purposes.
9.Third-Party Links and Services
Our app may contain links to third-party websites and services. We are not responsible for their privacy practices, and we encourage users to review their policies before providing information.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated via the app or email.
If you have any questions about this Privacy Policy, please contact us at: Imoth Insurance Brokers
- Email Address: insurance@imoth.co.ke
- Phone Number: +254112476114
By using our mobile application, you agree to the terms outlined in this Privacy Policy.
